Cancellation Policy & Processes

Welcome to Shift Your Paradigm!

Our Cancellation Policy & Processes

At Shift Your Paradigm and Turner & Associates, we are committed to providing exceptional value through our tiered membership program. To ensure clarity and fairness for all members, the following policy outlines the terms and conditions regarding cancellation of membership.

1. Notice of Cancellation

Members must provide a minimum of 30 days’ written notice to cancel their membership. Notice can be submitted in either of the following ways:

-Via email to the appropriate support team

-Through the member’s secure Client Portal

The 30-day notice period begins on the date the cancellation request is received by our team.

2. Termination of Services

All services and access under the membership plan will cease once your cancellation notice has been processed, regardless of:

Whether services are provided by Shift Your Paradigm, Turner & Associates, or both

Any unused sessions, benefits, or time remaining in your current billing cycle

No partial refunds or prorated credits will be issued for unused services once cancellation is confirmed.

3. Client Portal Access

Following the cancellation of your membership, access to the Client Portal will be permanently disabled. We recommend downloading or saving any necessary information or documentation prior to the cancellation effective date.

4. Membership Levels

This cancellation policy applies to all membership levels (Levels 1–4) equally.

To cancel your subscription, just log in. A month's charge must be paid in order to be eligible for a refund. Please note all refunds are less the four percent (4%) for processing fee.

Shift Your Paradigm is dedicated to delivering customer satisfaction and promises a successful outcome. We pledge to have the utmost respect for our customers and to go above and beyond to allay any worries they may have.

CONTACT US HERE

(205 )994-6398

1601 Providence Park Hoover, AL 35242

Copyright 2025. Shift Your Paradigm. All Rights Reserved.